How can we help?

Sign-in or match records

Tell us your app version, phone model and what happened. Include the date of the affected match if relevant.

Never send your password, sign-in link, payment details or private keys. Crop unrelated personal information from screenshots.

Purchases and subscriptions

In the app, open Settings → Plan and choose Restore purchases. Use the same Apple or Google account that made the purchase.

Apple and Google manage payments, renewals, cancellation and refund requests. Deleting an app account does not cancel a store subscription.

Manage an Apple subscription · Manage a Google Play subscription

Account and privacy requests

Play by PaddleCompare and Pickle Billers share a sign-in. Requesting account deletion covers both apps. Contact us from your account email so we can verify the request.

This is a support request. It does not automatically erase your account; we will confirm the applicable process and any records that must be retained.